Customer Service & Quality Assurance
At Find AdsonAds, we are committed to providing exceptional customer service and maintaining the highest standards of quality in all interactions between media creators and businesses. Whether you’re here to find the right talent for your media needs or you’re a creator looking to connect with businesses, our support team and quality assurance measures are here to ensure a smooth, reliable, and productive experience.
We believe in delivering more than just a marketplace; we offer a community where businesses and creators can connect with confidence. Our team is dedicated to making sure that every step of your journey with us is easy, efficient, and meets your expectations.
Our dedicated customer service team is here to assist you at every stage of your experience. We offer multiple channels to ensure you get timely and effective help when needed.
Whether you have a question, face a technical issue, or need help navigating the platform, our customer support team is ready to assist. You can reach us through the following:
For creators and businesses alike, managing your account and services should be hassle-free. Our support team can assist with anything from setting up your profile to understanding our premium services. We’re here to guide you through any questions regarding billing, service features, or account management.
At Find AdsonAds, we prioritize quality and trust. To ensure a high level of satisfaction and professionalism for both creators and businesses, we’ve established a series of quality assurance protocols that maintain the integrity of our platform.
Our platform goes beyond simple listings; we actively verify both businesses and creators to ensure genuine opportunities and qualified talent. Through our AdonAds feature, we pre-screen leads and project inquiries by engaging directly with businesses. We verify their project needs and readiness to proceed, ensuring that creators receive serious, qualified leads.
For businesses, we vet all creators on our platform by checking their experience, portfolio, and credentials to make sure they are well-equipped to handle your project.
To create a safe and fair environment, we’ve implemented clear marketplace policies that promote transparency and professionalism in every interaction. Our dispute resolution process ensures that any conflicts between creators and businesses are handled promptly and fairly. We work with both parties to reach amicable solutions should any issues arise during a project.
We encourage businesses and creators to provide feedback and rate their experiences upon completion of each project. This allows us to monitor the quality of services provided on our platform and helps other users make informed decisions when selecting creators or projects.
High-rated creators and businesses benefit from enhanced visibility on the platform, and consistent feedback helps maintain a high standard of service across the board.
To help us maintain a high level of satisfaction, we’ve implemented several safeguards to ensure your experience is positive:
Secure Transactions: All communication and transactions made through our platform are secure. We prioritize your privacy and security at every stage, from initial project discussions to final payments.
Clear Communication: We encourage open and clear communication between creators and businesses. Our platform facilitates easy messaging and document sharing, allowing for smooth collaboration on projects.
Dispute Resolution: If any issues arise during the course of a project, our support team is available to assist with dispute resolution. We take a neutral stance to help mediate and resolve misunderstandings or conflicts, ensuring both parties have a fair outcome.
At Find AdsonAds, we are always looking for ways to improve our platform and the services we offer. Your feedback is invaluable to us, and we actively use it to enhance the customer experience. We regularly update our tools, features, and policies to better serve the needs of both creators and businesses.
Get in Touch with Us
We’re here to make sure you get the most out of Find AdsonAds. Whether you’re facing a technical issue, have a question about your account, or need assistance with a project, don’t hesitate to contact our customer support team. We’re always ready to help.
